Refunds

Approved refunds are sent back to the original payment method used through Shopify checkout.

When you will see it

After your return is received and approved, we will request the refund. Your bank or card provider may need several business days to post it to your account.

Damaged or incorrect orders

If your order arrives damaged or you receive the wrong item, contact us as soon as possible with your Shopify order number and a clear photo. We will make it right.

Questions about a refund

If you do not see an approved refund after the normal processing time, contact us so we can look up the order.