Customer care
Shipping
We ship Cast N Stay orders from Eloy, Arizona. Orders are prepared within one business day, Monday through Friday.
Free shipping
Orders of $19.99 or more ship free within the United States. Orders below that amount have shipping added at Shopify checkout.
Order tracking
Once your order leaves us, Shopify will email your tracking information to the address used at checkout. Tracking updates can take a little time to appear after the package is scanned.
Delivery questions
If your package is late, damaged, or marked delivered but missing, contact us with your Shopify order number so we can help.
Shipping availability, rates, and taxes shown at Shopify checkout are the final details for your order.